Moaney Chaney

Moaney Chaney

Operations & Office Manager

Professional Cleaning, Restoration & Rehab Group
Website: https://professionalcleaningrestorationandrehabgroup.com/

Working with Sabina Islam has been extremely helpful for our operations and online presence at PCRR Group. As the person responsible for managing many of our administrative and marketing-related tasks, I appreciated how clearly Sabina explained the technical side of online visibility and local business listings.

One of the most valuable areas in which she helped us was our Google Business Profile. Sabina walked me through the proper criteria, submission process, and best practices required by Google to maintain a credible and well-optimized listing. She also showed us how to create simple testimonial and service videos at client locations, which helped us strengthen our online presence and support the verification process.

Sabina also guided us in managing our reputation on platforms such as Yelp and BBB. She helped us understand how to respond professionally to a few negative reviews from frustrated customers while protecting the company’s reputation and maintaining transparency.

Another thing I found very useful was her explanation of how modern AI search and local search platforms evaluate businesses. She helped us understand the importance of consistent information and trust signals across citation directories and business listings.

In addition, Sabina attended a meeting with us regarding a marketing directory proposal and helped evaluate the offer. Her advice helped us avoid spending nearly $3,000 on a service that would not have delivered the promised value.

Sabina was always patient, approachable, and willing to answer questions whenever I needed clarification. I truly appreciated her guidance and support throughout the process.

Recommendations

Key Accomplishments
(2008-2024)

Google Certifications

Services